First, the Melbie bag is absolutely perfect. I LOVE the color, the size, the organization. Very easy to find things, and it's so cute.
But even more, the customer service was just so OUTSTANDING. I wanted a color that was sold out from a couple years ago. I sent a message asking if they'd make something similar again. Instead, I got an email from someone in customer service who offered to check their warehouse for old stock. She found me a Melbie in the color I wanted and arranged the purchase. WOW! They went out of their way to get me exactly what I wanted and I'm very happy. THANK YOU!!!!!
I am an avid tennis player and wanted a tote that wasn’t too big or small. I have been searching for months. This is perfect and so stylish. I love it. It’s the second one I’ve bought.